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Automotive

How to Build an Annual Dealership Service Training Calendar

November 4, 2026 by Jane Enriquez
Dealership service training calendar for advisors and technicians

A practical annual system for fixed-ops training, protected learning time, coaching, and measurable accountability.

How to Build a Service Advisor Skills Matrix That Works

November 4, 2026October 28, 2026 by Matt Heinemeyer
Service advisor skills matrix used to evaluate dealership team competencies

A practical framework for defining competencies, scoring proficiency, diagnosing gaps, and building targeted advisor coaching.

What Miss Rodeo America 2026 Shared at Speck Buick GMC

October 21, 2026October 18, 2026 by Ethan Reid
Frank Murillo and Ally Moore interview Miss Rodeo America 2026 Olivia Favero

Olivia Favero discussed rodeo travel, agriculture, 4-H, and her first Tri-Cities visit during a stop at Speck Buick GMC.

How Service Advisors Can Prepare Before Every Appointment

October 16, 2026October 14, 2026 by Matt Heinemeyer
Service advisor reviewing appointment and vehicle history before a customer arrives

A practical guide to vehicle history, pre-writes, department capacity, customer rapport, and service-drive workflow.

What 114 Years of Speck Motors Says About Local Dealership Trust

October 4, 2026 by Matt Heinemeyer
Historic Speck Buick Company dealership with vintage cars parked outside

Speck Motors history shows how a family dealership can earn trust through four generations, local service, and Central Washington roots.

What Service Managers Should Check Before the Drive Opens

October 1, 2026 by Matt Heinemeyer
Service manager daily checklist for fixed ops and dealership service leadership

A service manager daily checklist helps fixed ops leaders inspect shop readiness, advisor activity, repair orders, and customer updates.

How Service Advisors Can Write Better Repair Orders

September 25, 2026 by Matt Heinemeyer
Service advisor writing better repair orders

Better repair orders start with structured customer interviews, precise symptoms, technician-ready notes, and stronger advisor habits.

How Much Should Car Repairs Actually Cost?

September 16, 2026 by Matt Heinemeyer
Service advisor explaining car repair costs

See what drives car repair costs, from labor rates and parts prices to diagnostics, repair priority, and estimate clarity.

Local Dealership or Carvana: Washington Buyer Guide

September 8, 2026 by Matt Heinemeyer
Comparing local dealership and Carvana options for buying a car in Washington

Shopping used to mean walking a lot and haggling. Now many Washington buyers weigh local dealers against national, online sellers like Carvana.

Washington Car Purchase Checklist for Smart Buyers in 2026

August 19, 2026 by Matt Heinemeyer
car buying checklist for Washington shoppers reviewing vehicle options at local dealership

Walking into an automotive showroom without a concrete plan is a recipe for budget creep and emotional decision-making. Whether you …

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Recent Posts

  • How to Build an Annual Dealership Service Training Calendar
  • The Book That Taught Jake Kiszka to Give Himself Permission
  • How to Build a Service Advisor Skills Matrix That Works
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  • What Miss Rodeo America 2026 Shared at Speck Buick GMC

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